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title: TruMerit Case Study
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# From Pencils to Progress: How Kryterion Helped TruMerit Expand Global Access and Modernize Certification

 TruMerit, a global leader in healthcare credentialing, plays a vital role in ensuring nurses and other practitioners can work safely and effectively anywhere they’re needed. But by 2010, their paper-and-pencil exam model was slowing growth, limiting global reach, and making secure delivery increasingly difficult.

 With a growing portfolio of high-stakes certifications—including the TruMerit Nurse Qualifying Exam, ISPN Program, and the new Certified Global Nurse - Rehabilitation credential—TruMerit needed more control, better security, and greater flexibility. Relying on a third-party vendor for all exam content restricted agility, delayed updates, and increased operational strain.

 To fulfill their vision of global workforce mobility, TruMerit needed more than a test delivery vendor—they needed a true innovation partner. 

 Finish the Story Here!

![AT*SQA Redefines Certification](https://go.kryterion.com/hubfs/true-metric.png)

 "The seamless experience Kryterion provides, both for our internal teams and for candidates, has been a game-changer in operational efficiency."

 *-Jacklyn Schacht, Head of Career Mobility and Credentialing, TruMerit*

## The Solution

### A Secure, Scalable, Digital-First Future

 Kryterion guided TruMerit through a seamless shift from paper to secure, computer-based testing. With both in-person and online proctoring, TruMerit could reach professionals in even the most remote locations. The move also brought exam development and management in-house—empowering the team to make real-time updates, run psychometric analyses, and set standards without dependency on a third party.

### Key results included:

- **40% global test site expansion**—from 500 to nearly 700 locations
- **Enhanced candidate experience** with faster score reporting and easier scheduling
- **Improved operational efficiency** through intuitive exam management and reduced administrative burden
- **Strengthened test security** with advanced fraud prevention protocols

### The Impact

Today, TruMerit’s certification programs are more accessible, secure, and future-ready than ever. By expanding into underserved regions and modernizing operations, the organization can support more healthcare professionals on their path to service—wherever they’re needed most.

Read TruMerit’s Exam Solution

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